FAQs - Learn About Us

First, we own all of the gear and we don’t sub-contract out. That means we have a lot more control over the quality of the work being produced. Second, we invest a significant amount of time and money training our event staff to deliver high-end events every single time. Finally, we’re a multi-service company meaning that we can usually provide a better deal than if you were to hire multiple vendors (we’re coming down in the same truck with the same staff which reduces our costs).

Give us a call at 845-693-4576 and one of our event specialists will ask you some questions, learn more about your event, and make recommendations based on your needs. You can also browse our website for photos and generic information on our services.

We typically require a 50% retainer and the balance is due the week prior to the event. However, we do work with clients individually on custom payment terms depending on the services being provided and the amount of volume in business that we do with that client.

You can cancel for free up until 90 days prior to your event. If there any direct costs that SDA has incurred such as purchasing décor, retaining live acts, etc you would be liable for that amount. Otherwise if you cancel within 90 days SDA Events reserves the right to retain your deposit. However, we always do our best to work with our clients to either reschedule, transfer the deposit to another event, or refund you as much as we can without losing money.

Yes, we typically charge a delivery fee to cover the cost of transporting the gear to your event. Depending on how many events we produce with you each year we may waive the delivery fee.

Yes, we carry a $2 million general liability policy. If you or your venue need to be listed as additionally insured we can do that at no charge. For a copy of our insurance just give us a call.

Yes, we accept credit cards but we do charge a 4% bookkeeping fee if you decide to pay that way. However, we do accept online ACH payments at no charge. Otherwise you can pay by check or cash.

Most of our packages are based on a 4 hour event duration. however, we can customize the hours based on your needs.

No, we do not charge extra for setup and breakdown. We arrive early to get everything set up and we don’t break down until your event is over (or until the time specified on our contract). If you or your venue has setup and breakdown constraints (i.e. – we have to be broken down in 30 minutes because there is another event going on) just let us know before you sign the contract.

We do not have any blackout dates and we rarely sell out. We will always try to accommodate your event even if you’re only booking a few days before. However, we recommend booking 2-3 months before your event so that we have time to get the details coordinated with you.

Yes, we can put you in touch with your DJ, MC, or event lead if you’d like to speak with them. However, our office handles all of the details for events and we encourage you to speak with our office staff first so that we have all of the details in one place.